[ Briefs ]
Short answers to the questions people actually search for.
One question per page, the answer without circling. What clients ask before starting a Microsoft project.
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You bought Copilot licences. Why are people only using them for email?
Because nobody redesigned the work around the tool. The licence gives access; adoption arrives when a specific task, done by hand today, moves inside Copilot and someone answers for the result. -
How many employees really use Copilot every day?
In the two public pilots with open data, Australia and the UK, about a third of licensed users were using Copilot every day. The figure shifts with the definition of "active": for Microsoft, a single action in 28 days is enough. -
How do you go from a Copilot pilot to a company-wide rollout?
You move to rollout when the pilot has improved a specific task against a baseline measure and your data permissions hold up for a wider audience. Then you widen in waves, each with an owner and a check. -
How do you measure Copilot's ROI without fooling yourself?
Pick one process, measure it before and after, and take the rework out of the time you gain. Logins and the time users say they save are not enough. -
How much does Microsoft 365 Copilot really cost (and when is it not worth it)?
List price is $30 per user per month on an annual subscription. The real bill also includes permissions to clean up, training and support, and it does not add up if the licences sit idle.